(Updated October 2005)
Information We Collect
Personally Identifying Information
ChicagoHomevalues.com is committed to making your experience with us satisfying and safe. Our data collection policies allow you to choose how much information you provide to us, and what ChicagoHomevalues.com does with the information you supply. The services our Site provides to homeowners relate to home-selling, such as estimates of current market value of homes, moving costs, and mortgage or finance costs. When you register for ChicagoHomevalues.com online services, we use your personally identifying information to provide the service for which you have registered. To provide these services, we forward information that we collect from homeowners a licensed real estate agent or broker.
If you are a homeowner, we collect personally identifying information, including your name, address, phone number, e-mail address, and information about your home and moving plans. You may also provide us with your e- mail address if you wish to register to receive our newsletter, which contains a variety of useful information. Regardless, your personally identifying information is collected from our Site - only if you supply it by voluntarily entering it on our Site.
ChicagoHomevalues.com offers you the ability to control the email communications we make to you. We collect e-mail addresses to provide our services. Except for customer service purposes, we will only send you e-mails with information you request from us. Our newsletter is only emailed to homeowners who request the newsletter. Those homeowners who have requested the newsletter may, at any time, opt-out of receiving future newsletters. Except as described in this policy, we will not disclose your email address to any third party without your consent.
Use and Disclosure of Data
Internal Use of Personal Information
ChicagoHomevalues.com collects information online to allow you to use our services. We request and use personal information internally to serve our users, to deliver the services you are requesting, and to allow us to provide you with a personalized online experience. The personal information you provide allows us to complete your transactions, to maintain our Site, to respond to customer support inquiries, and to send our e- mail newsletter to those users who have requested it. The following section should provide you with an understanding of when we disclose personal information to third parties.
Disclosure of Personal Information
Except as provided herein, ChicagoHomevalues.com will not share, rent, loan, trade or sell your personal identifying information to third parties without your permission. We may disclose your information for marketing purposes unless, in certain transactions, you have chosen not to receive such communications. We may also disclose your information when necessary to protect our rights or property. ChicagoHomevalues.com may be required by law enforcement or judicial authorities to provide your personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation. The following section describes in more detail these disclosure circumstances.
Your Consent: With your consent, we will disclose personal information. We may obtain your consent in writing, verbally, through online means or as part of a separate agreement. This policy will be updated as necessary to reflect any new services offered in the future that require disclosure of personal information or other uses of personal information not addressed in this policy.
Internal Analysis: We may use information about you to conduct internal analysis and statistics, such as to estimate audience size, measure aggregate traffic patterns, or to understand demographic, demand, purchasing and other trends among our users. Such analyses and statistics may be disclosed to third parties provided that such personal informal is used only for the performance of these tasks.
Transaction Processing: We disclose personal information to third parties as necessary to provide you with your requested services or to enable a third party to perform services on our behalf. Any third party acting on our behalf will be asked to follow our privacy practices. As stated above, to provide you with your requested services, we forward your personal information to real estate professionals. In so doing, we only forward your personal information to one real estate agent. Only if the real estate agent is unable to fulfill your request in a reasonable time will we forward your information to an alternate service provider to ensure that your request is fulfilled. In either case, that real estate professional may contact you via e-mail, telephone or other means at his or her discretion. Third parties may work independently of ChicagoHomevalues.com. We, therefore, do not regulate how these third parties use your information and are not responsible for removing your information from any third party lists. You should contact the third party service providers directly to be removed from their lists.
Protection of ChicagoHomevalues.com and others: ChicagoHomevalues.com may be required by law enforcement or judicial authorities, such as by subpoena, warrant or court order, to provide personal information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide such information. We will also disclose your personal information when necessary to enforce or apply our policies, to initiate, render, bill, and collect for amounts owed to us, to protect our or our users' rights, property or safety; or to protect our users from fraudulent, abusive, or unlawful use of, our Site, or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
Business Transfers: In the event of any merger, acquisition, debt financing, sale of company assets, insolvency, bankruptcy or receivership, we may disclose your personal information when such information should be transferred as one of the business assets of the company.
ChicagoHomevalues.com endeavors to operate a secure data network and we use commercially reasonable efforts to store and maintain personally identifying information to protect it from loss, misuse, alteration or destruction by any unauthorized party.
If you are under 18 years old, you should not register for our services. We do not intend, and this site is not designed, to collect personal information from anyone under the age of 18.